
FAQ
Find your answer here
How long does shipping take ?
Shipping cost will vary depending on the shipping destination and the number of items that you purchase. The correct amount of shipping fee will show up at the checkout page, the standard shipping is free.
How long will it take to ship my order ?
Standard shipping typically takes 6-14 business days. Express shipping options are available for 3-5 business day delivery.
What are the sizing specs of my order ?
The product measures 8.3 inches in length and weighs 0.76kg. It's designed to be compact and portable in your bags ... while providing a powerful grip. The product is designed for universal use with its ergonomic size. Complete specifications are available in the product description.
I am having issues placing my order.
- Check that your payment information is entered correctly
- Ensure your billing address matches your payment method
- Try a different payment method if available
Website Issues: - Clear your browser cache and cookies
- Try using a different browser or device
- Disable browser extensions that might interfere
Technical Steps to Try:
- Refresh the page and try again
- Add items to cart one at a time
- Try checking out as a guest if you have an account
- Use a different internet connection
If none of these solutions work, you can:
- Contact customer support directly
- Try placing your order by phone if that option is available
- Check if there are any site maintenance notifications
I'd like to return or replace my order.
To initiate a return or replacement, please contact our customer service team within 30 days of receiving your order. We'll provide you with a return authorization and instructions.
What is your return policy?A: We accept returns within 30 days of delivery for items in original, unused condition with all packaging and accessories included.
How do I track my return or replacement?A: You'll receive tracking information for both your return shipment and any replacement items we send.
Refund if package lost
Refund if items damaged
Refund if no delivery in 30 days
I'd like to cancel my order.
To cancel your order, please contact our customer service team as soon as possible. If your order hasn't been processed or shipped yet, we can cancel it immediately.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out us directly. Our team is eager to assist you.